How can I donate?
Will I receive a receipt for my online donation?
HKSF issues receipts for donations of HK$100 or more. Once payment has been approved, you will receive an email receipt with details of your donation. Your email confirmation should take no longer than 30 minutes.
Will I receive a receipt if I choose to donate by a method other than online?
Yes, if your donation is HK$100 or more, HKSF will issue a receipt to you within 5 working days of the cheque being cleared.
When will I receive receipts for my monthly donations?
An annual receipt will be issued at the end of our financial year (in April) summarizing your cumulative donations to date. HKSF issues receipts for monthly donations of HK$100 or more.
Are there any bank charges for credit card donations?
No. These are made through the online PayPal system without merchandising fees.
Are there any charges for monthly auto-pay donations?
If you are using the same bank as HKSF (HSBC), no extra fee will be charged. However, your bank may charge a fee for the use of auto-pay services. Please refer to your bank for details.
When will my account be debited for monthly donations?
The date appearing on your card statement will be the transaction date of your monthly donations. If you prefer a different date, you can arrange that with your own bank.
If I want to terminate my monthly donations, what should I do?
Please email to firstname.lastname@example.org to terminate your donations. The cancellation process should take about 10 days.